Order and payment support
If an exact-amount transfer was sent but verification looks wrong, send the order ID and tx hash first.
Contact
Reach the operator quickly, without hunting through the site.
Telegram is the primary channel in the current release. Use it for payment issues, entitlement issues, strategy questions, or integration conversations. The product is still early enough that fast operator contact matters more than formal ticketing.
Support routes
What to use each channel for.
Integration and webhook setup
Use Telegram when you want help wiring callback URLs, order tokens, or entitlement access into an agent workflow.
Strategy and commercial questions
Use the same operator channel for roadmap conversations, artifact requests, or future collaboration.
Operational details